Legal

Refund Policy

Effective Date: April 7, 2026

This Refund Policy applies to all services provided by Nextvure.

1. Service Nature

Nextvure provides professional digital, marketing, development, and consulting services that require allocation of time, expertise, and resources.

2. No Refund After Work Begins

Once project work, research, strategy, development, or campaign setup has started, payments made are non-refundable.

3. Retainers

Monthly retainers are non-refundable, as resources and scheduling are reserved exclusively for the client.

4. Deposits & Upfront Payments

Upfront payments secure project scheduling and initiation. Deposits are non-refundable once work is scheduled or started.

5. Client Delays

Refunds will not be issued due to delays caused by:

  • Missing client materials
  • Lack of approvals
  • Communication delays
  • Change of business decision

6. Cancellation

Clients may cancel future services with written notice according to contract terms. Cancellation stops future billing only and does not refund past payments.

7. Exceptional Cases

Any refund consideration remains solely at Nextvure's discretion.

8. Contact

Nextvure
Email: [email protected]
Website: nextvure.com